Brothers blame slow 911 response for mom's death

Posted: Updated:

Two Garnerville brothers have filed a complaint and may sue over the alleged slow 911 response that cost their mother her life.

Marjorie Hobbs, 84, was having difficulty breathing Saturday night. Her adult son Jim says he grabbed his cell phone and called for help, but it took responders 30 minutes to arrive.

"I had to call three or four times," says Jim Hobbs. "They kept asking me for my address and I would say, '21 Captain Shanky Drive in Garnerville,' and she started asking me if I was in Westchester numerous times."

Haverstraw police disagree with the family's claim that it took 30 minutes for the ambulance to arrive, but add that they are investigating. Rockland 911 says it received two of the 911 calls and dispatched a Haverstraw crew within minutes.

Officials are looking into whether the other calls actually reached a Westchester dispatcher, wasting precious minutes.

sorry to interrupt
your first 20 are free
Access to News 12 is free for Optimum, Comcast®, Spectrum Networks® and Service ElectricSM customers.
Please enjoy 20 complimentary views of articles, photos, and videos during the next 30 days.
you have reached your 20 view limit
Access to News 12 is free for Optimum, Comcast®, Spectrum Networks® and Service ElectricSM customers.
Please login or create an account to continue enjoying News12.
Our sign-up page is undergoing maintenance and is not currently available. However, you will be given direct access to news12.com while we complete our upgrade.
When we are back up and running you will be prompted at that time to complete your sign in. Until then, enjoy the local news, weather, traffic and more that's "as local as local news gets."