News 12 Staff

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Jun 21, 2024, 5:45 AM

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Updated

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An investigation into Central Hudson Gas & Electric has found its billing system issues have been resolved, according to a report from the New York Public Service Commission.

Central Hudson has been ordered to pay a total amount of over $62 million for billing system issues.

Officials from Central Hudson said errors customers experienced on their bills were due to a rough transition to a new billing system, and roughly 300 accounts were impacted.

Central Hudson said in a statement that it has worked tirelessly to strengthen transparency, including hiring over 100 new staff members to better assist customers.