Several New Windsor police officers are being hailed as heroes for helping two people trapped in a second-alarm fire at an apartment complex.

Officials say the victims were trapped in a top-floor apartment at Continental Manor Friday around 7:30 a.m. One person jumped from a balcony located at the rear of the unit and the other was helped to safety by police using a retractable ladder that is carried in patrol vehicles, according to New Windsor Police Chief Dan Valeri.

Valeri tells News 12 that seven officers responded to the scene at 276 Temple Hill Road and sprang into action shortly before Vails Gate firefighters arrived. He says Officer Brian Levy tried to get into the building first but was met with heavy smoke and flames. The officers were then alerted by the victim who jumped that an 18-year-old woman was still trapped and needed help at the back of the building, according to police.

Video of the fire was given to News 12 and shows flames several feet high from a top-floor window.

Vails Gate Fire Chief John Rindt says the victims were taken to the hospital. Sources say they suffered smoke inhalation.

Rindt says the fire was contained to one apartment with the help of four mutual aid departments.

The cause remains under investigation.