MTA to deploy service ambassadors to NYC subway stations

<p>The MTA announced that it will begin deploying customer service ambassador's to subway stations across New York City.</p>

News 12 Staff

Nov 15, 2017, 5:26 PM

Updated 2,355 days ago

Share:

The MTA announced that it will begin deploying customer service ambassadors to subway stations across New York City.
The ambassadors will be similar to station agents behind the window, but will instead roam stations from tracks to mezzanines to turnstiles.
They will walk around with mobile devices, providing riders with real-time information on disruptions and alternate routes.
The MTA hopes to send out the workers within the next couple of weeks.
Initially, the ambassadors will begin at high-traffic stations such as Atlantic-Barclay, Grand Central, Times Square, Union Square, Penn Station, Main Street Flushing and 149th Street-Grand Concourse.


More from News 12
1:57
Authorities: Fire destroys home in Spring Valley

Authorities: Fire destroys home in Spring Valley

1:52
Morning showers lead to warm, sunnier afternoon in the Hudson Valley

Morning showers lead to warm, sunnier afternoon in the Hudson Valley

0:43
Musica Y Mole Festival: White Plains High School celebrates Mexican culture

Musica Y Mole Festival: White Plains High School celebrates Mexican culture

1:02
Drug Takeback Day encourages Rockland residents to properly dispose of unused, expired medications

Drug Takeback Day encourages Rockland residents to properly dispose of unused, expired medications

2:02
'Gains For Brains' girls lacrosse tournament raises awareness, funds for pediatric brain cancer research

'Gains For Brains' girls lacrosse tournament raises awareness, funds for pediatric brain cancer research

0:31
Police seek public’s help locating missing 89-year-old man

Police seek public’s help locating missing 89-year-old man

Mathew Barzal scores in 2nd OT as Islanders beat Hurricanes 3-2 to avoid series sweep

Mathew Barzal scores in 2nd OT as Islanders beat Hurricanes 3-2 to avoid series sweep

0:33
Delta plane lands at JFK due to emergency slide falling off

Delta plane lands at JFK due to emergency slide falling off

2:28
Doctors are seeing an increase in pickleball-related injuries. Here how to avoid them

Doctors are seeing an increase in pickleball-related injuries. Here how to avoid them

1:23
Westchester commuters, residents weigh in on official congestion pricing rollout date

Westchester commuters, residents weigh in on official congestion pricing rollout date

0:20
City of White Plains to impose new speed limit of 25 mph, effective in May

City of White Plains to impose new speed limit of 25 mph, effective in May

0:41
Farm-to-table distillery brings boozy beverages to Goshen

Farm-to-table distillery brings boozy beverages to Goshen

0:22
Westchester County Center to host free prom attire giveaway this weekend

Westchester County Center to host free prom attire giveaway this weekend

0:35
Westchester Craft Beverage Trail takes residents on tour of 2 dozen distilleries

Westchester Craft Beverage Trail takes residents on tour of 2 dozen distilleries

Special teams carry Rangers to a Game 3 win and a 3-0 series lead on the Capitals

Special teams carry Rangers to a Game 3 win and a 3-0 series lead on the Capitals

1:53
Shop Mother’s Day Gifts – Exclusive Offers Up to 75% OFF!

Shop Mother’s Day Gifts – Exclusive Offers Up to 75% OFF!

0:52
Mother and daughter from Mount Vernon sentenced in pandemic-relief fraud scheme

Mother and daughter from Mount Vernon sentenced in pandemic-relief fraud scheme

0:32
Carmel police: Yorktown shoplifting suspects arrested

Carmel police: Yorktown shoplifting suspects arrested

0:52
'Kindness in a cup.' Sleepy Coffee, Too celebrates grand opening in Sleepy Hollow

'Kindness in a cup.' Sleepy Coffee, Too celebrates grand opening in Sleepy Hollow

1:53
Officials call for no-show Orange County legislator to step down after missing meetings for two years

Officials call for no-show Orange County legislator to step down after missing meetings for two years